Know which students are about to quit, before they do.
Grappfy connects to the software you already use, scores every student’s cancellation risk, and shows you exactly who to call this week and what to say.
Works with GymDesk, ZenPlanner, Mindbody, and more.
The cost of silent churn
How much is churn quietly costing you?
The average gym loses around 6% of its members every month. Move the sliders to see what that looks like for your academy.
* We assume a 6% monthly churn rate, the average for US
Around $25,920/year, or 12 students
Estimate only, based on the values you enter. Even recovering a fraction of preventable churn changes the math.
What Grappfy does
Four ways Grappfy sees a cancellation coming
Your software already collects the signals. Grappfy reads them, weighs them, and tells you who needs a call before it’s too late.
A churn risk score for every student
Grappfy reads the signals your software already collects and turns them into one clear number per student: how likely they are to cancel, and why. No black box - every score is explained.
- 15+ weighted signals across attendance, payments, belt progress and social ties
- A transparent cancellation probability, not a vague "risk level"
- Tuned for jiu-jitsu: belt stagnation, stripe progress and mat presence
Catch failed and overdue payments instantly
A card that fails or a membership that slips past due is the loudest signal a student is on the way out. Grappfy flags it the day it happens, so you can reach out while it still matters.
- Past-due and failed-charge detection from your billing data
- Plan downgrades and paused memberships surfaced automatically
- Prioritized by how much monthly revenue is at risk
See a drop in mat time before it becomes a cancellation
Grappfy compares each student against their own training habit, not a flat threshold. When a 4x-a-week regular quietly slips to once a week, you find out early enough to do something about it.
- Frequency measured against each student’s personal baseline
- Early warning for new students who never built a habit
- Absence alerts tuned to how often that student usually trains
Every Monday: who to call, why, and what to say
Grappfy emails you a short weekly plan with the students who need attention, ranked by urgency and revenue. For each one, an AI-drafted message you can send in a tap.
- A ranked action plan, not a dashboard you have to dig through
- AI-written outreach tailored to each student’s situation
- Track outcomes and watch recovered revenue add up
One place for the whole team
Everything the owner and the team can see
A live view of revenue at risk, recovered revenue, and the students who need attention this week. Owners see every location; managers see only their own unit; everyone gets the same clear picture.
- Revenue at risk and recovered revenue, tracked week over week
- Per-unit breakdown for multi-location academies
- Role-based access: owners see all, managers see their unit
Bring your own data
Works with the software you already run on
Grappfy sits on top of your gym management system - it does not replace it. Export your members, attendance and payments, import them into Grappfy, and the risk analysis runs automatically.
Pull a CSV or spreadsheet of members, attendance and payments from your current platform.
Drop the file into Grappfy. We map the columns and bring your roster in.
Every student is scored automatically and your weekly action plan is ready.
Export from the platform you already use
Direct integrations are on the way. CSV / spreadsheet import works today.
FAQ
Frequently asked questions
Stop losing students you could have saved.
Join the waitlist and be first to put Grappfy to work in your academy.